General Conditions of NaoNaoKids

Legal Notice

General data

In accordance with article 10 of Law 34/2002, of 11th July, of services of the information society and of electronic commerce we make available to you the following data:

NaoNaoKids is domiciled at Plaza Mayor 19; 3 º D, with CIF 12398182d. VALLADOLID, SPAIN.

In the Web there is a series of informative content on textile products for the baby, images and descriptions of all the articles put on sale.

Its main objective is to provide customers and the general public with information about the company, to the products and services that are offered.

Privacy Policy

In compliance with the provisions of Organic Law 15/1999, of 13th December, on the protection of Personal data (LOPD) The user is informed that all the data provided to us will be incorporated into a file, created and maintained under the responsibility of NaoNaoKids.

It will always be respected the confidentiality of your personal data that will only be used in order to manage the services offered, to attend to requests that arises, to carry out administrative tasks, as well as to send technical, commercial or advertising information by ordinary or electronic.

To exercise your rights of opposition, rectification or cancellation you must write to the following email or call us at + 34 983347044.

Terms of Use

The conditions of access and use of this website are governed by the current legality and by the principle of good faith committing the user to make a good use of the web. No behaviours that go against the law, the rights or interests of third parties are permitted.

To be a user of the website of implies that it acknowledges having read and accepted the present conditions and what extends the legal norms applicable in this matter. If for the reason you disagree with these conditions, do not continue to use this web.

Any type of notification and/or claim will only be valid by written notification and/or registered mail.


NaoNaoKids is not responsible for the information and content stored in forums, social networks or any other means that allows third parties to publish content independently on the provider's website.

However, taking into account the article 11 and 16 of the Lssi-CE, NaoNaokids commits to the withdrawal or in their case blocking those contents that could affect or contravene the national or international legislation, rights of third parties or the moral and public order.

Nor shall the company be liable for any damages arising from failures or bad configurations of the software installed on the Internet computer. It excludes any responsibility for any technical incidence or failure that occurs when the user connects to the Internet. The absence of interruptions or errors in access to the website is also guaranteed.

Likewise, NaoNaoKids reserves the right to update, modify or eliminate the information contained in their website, as well as the configuration or presentation of it, at any time without assuming any responsibility for it.

Intellectual and industrial property

NaoNaoKids is the proprietor of all rights on the software of the digital publication as well as the rights of industrial and intellectual property related to the contents that are included, except for the rights of public products and services that are not owned by this company.

No material published on this website may be reproduced, copied or published without the written consent of  NaoNaoKids.

All the information received on the web, such as comments, suggestions or ideas, will be deemed to be transferred to NaoNaokKids for free. You should not send information that cannot be addressed in this way.

All the products and services of these non NaoNaokids are registered trademarks of their respective owners and are recognised as such by our company. They only appear on the website of  NaoNaoKids for promotion and information gathering purposes. These owners may request the modification or deletion of the information that belongs to them.

Applicable law and jurisdiction

The present general conditions are governed by Spanish law. For any litigation that may arise related to the website or the activity in which it develops will be the competent courts of Valladolid, expressly waiving the user to any other jurisdiction that may correspond.

Cookie Policy

NaoNaokids on their own or that of a third party hired to provide measuring services, can use cookies when the user browses the Web site. Cookies are files sent to the browser by means of a Web service in order to record the user's activities during their navigation time.

The cookies used are associated solely with an anonymous user and their computer, and they do not provide the user's personal data by themselves.

By using cookies it is possible that the server where the Web is located recognizes the Web browser used by the user in order to make the navigation easier. They are also used to measure the audience and traffic parameters, control the process and number of entries.

The user has the possibility to configure your browser to be notified of the receipt of cookies and to prevent your installation on your computer. Please refer to your browser's instructions and manuals to expand this information.

To use the website it is not necessary for the user to allow the installation of the cookies sent to the website, or the third party acting on its behalf, notwithstanding that it is necessary for the user to initiate such a session in each of the services whose provision requires the prior registration.

In any case, cookies have a temporary character with the sole purpose of making more effective their subsequent transmission. In no case will cookies be used to gather information of a personal nature.


These general conditions of sale apply strictly to all sales of products made in Spain and Portugal by NaoNaoKids, with C.I.F. number 12398182d, destined to natural persons.

Any order placed at necessarily implies, as an essential, decisive and essential condition, the unreserved acceptance by the Customer of the General Conditions of Sale of in force on the day on which the corresponding order. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the request to which they refer, as well as to any subsequent request, with the exception of those cases in which new conditions are brought to their attention by NaoNaoKids. The fact that does not resort at any time to any of the present conditions can not be interpreted nor will it be equivalent to waiving recourse to them in the future or in the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.


The prices published in are in Euros and are valid except for typographical errors. All prices are inclusive VAT applicable on the day of the order, any change of VAT rate will be applied automatically to the prices of products on sale at

Offers and / or discounts on products for sale at will be indicated on the product sheet and, if not stated otherwise, will be valid as long as they are displayed on the screen.


When making the order, the customer can freely choose to pay the purchases made at through secure payment:

   3.1- credit card (stripe)

   3.2- paypal

   3.3- If you wish to pay by bank transfer or cash on delivery please contact us at or by calling 983347044.


The offers presented by are valid within the limit of available stocks. NaoNaoKids reserves the right to modify the product assortment based on the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not commit NaoNaoKids in any way.


   5.1 The products purchased will be delivered to the person and to the address indicated in the order.

   5.2 By default, invoices and / or receipts will be sent to the email address indicated by the client at the time of registration at

   5.3 On Saturdays, Sundays and holidays there will be no departure or delivery of orders.

   5.4 Notwithstanding its delay will not imply or cancel the order or compensation.

   5.5 An order is considered delivered at the time the carrier delivers the package / s to the customer and the customer signs the delivery receipt. It is up to the customer to check the status of the goods upon receipt, indicating all the anomalies on the delivery receipt.

   5.6 Only shipments will be to Spain and Portugal peninsular. If you are interested in any of our products and you come from any other part of the world, get in touch with us at and we will manage it for you.

   5.7 Orders will arrive at their destination in 24-48 business hours from the order confirmation.

   5.8 The transport company that works with NaoNaoKids is Genei Global Logistic as a general rule.

   5.9 Orders with products marked with an asterisk (*) will be treated for special shipping conditions.

   5.10 Shipping will be free for purchases over € 40. Offer valid for Spain and Portugal Peninsular.


   6-1 Return of merchandise:

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased at within 14 days from the date of receipt of the order.

You will not have to provide any explanation, any item, purchased at, returned in its original packaging, sealed and in perfect condition will be accepted without further ado.

Within a maximum period of 14 days of receiving the return, NaoNaoKids undertakes to reimburse you.

Before making the return, you must notify the Customer Service Department at

If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, NaoNaoKids will bear the cost of the return and new shipment. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping costs or return costs.

   6-2 Cancellation of order:

If the cancellation of the order arrives before the departure of goods, the client will not have any expense. In the case of an annulment after the order is released, the customer will be responsible for the shipping costs as well as the return costs of this same order.


The periods of sales in NaoNaoKids will be:

Winter: January 6 to February 28

Summer: July 1 to August 31