General Conditions of NaoNaoKids

Legal Notice

General data

In accordance with article 10 of Law 34/2002, of 11th July, of services of the information society and of electronic commerce we make available to you the following data:

NaoNaoKids is domiciled at Plaza Mayor 19; 3 º D, with CIF 12398182d. VALLADOLID, SPAIN.

In the Web there is a series of informative content on textile products for the baby, images and descriptions of all the articles put on sale.

Its main objective is to provide customers and the general public with information about the company, to the products and services that are offered.

Privacy Policy

In compliance with the provisions of Organic Law 15/1999, of 13th December, on the protection of Personal data (LOPD) The user is informed that all the data provided to us will be incorporated into a file, created and maintained under the responsibility of NaoNaoKids.

It will always be respected the confidentiality of your personal data that will only be used in order to manage the services offered, to attend to requests that arises, to carry out administrative tasks, as well as to send technical, commercial or advertising information by ordinary or electronic.

To exercise your rights of opposition, rectification or cancellation you must write to the following email or call us at + 34 983347044.

Terms of Use

The conditions of access and use of this website are governed by the current legality and by the principle of good faith committing the user to make a good use of the web. No behaviours that go against the law, the rights or interests of third parties are permitted.

To be a user of the website of implies that it acknowledges having read and accepted the present conditions and what extends the legal norms applicable in this matter. If for the reason you disagree with these conditions, do not continue to use this web.

Any type of notification and/or claim will only be valid by written notification and/or registered mail.


NaoNaoKids is not responsible for the information and content stored in forums, social networks or any other means that allows third parties to publish content independently on the provider's website.

However, taking into account the article 11 and 16 of the Lssi-CE, NaoNaokids commits to the withdrawal or in their case blocking those contents that could affect or contravene the national or international legislation, rights of third parties or the moral and public order.

Nor shall the company be liable for any damages arising from failures or bad configurations of the software installed on the Internet computer. It excludes any responsibility for any technical incidence or failure that occurs when the user connects to the Internet. The absence of interruptions or errors in access to the website is also guaranteed.

Likewise, NaoNaoKids reserves the right to update, modify or eliminate the information contained in their website, as well as the configuration or presentation of it, at any time without assuming any responsibility for it.

Intellectual and industrial property

NaoNaoKids is the proprietor of all rights on the software of the digital publication as well as the rights of industrial and intellectual property related to the contents that are included, except for the rights of public products and services that are not owned by this company.

No material published on this website may be reproduced, copied or published without the written consent of  NaoNaoKids.

All the information received on the web, such as comments, suggestions or ideas, will be deemed to be transferred to NaoNaokKids for free. You should not send information that cannot be addressed in this way.

All the products and services of these non NaoNaokids are registered trademarks of their respective owners and are recognised as such by our company. They only appear on the website of  NaoNaoKids for promotion and information gathering purposes. These owners may request the modification or deletion of the information that belongs to them.

Applicable law and jurisdiction

The present general conditions are governed by Spanish law. For any litigation that may arise related to the website or the activity in which it develops will be the competent courts of Valladolid, expressly waiving the user to any other jurisdiction that may correspond.

Cookie Policy

NaoNaokids on their own or that of a third party hired to provide measuring services, can use cookies when the user browses the Web site. Cookies are files sent to the browser by means of a Web service in order to record the user's activities during their navigation time.

The cookies used are associated solely with an anonymous user and their computer, and they do not provide the user's personal data by themselves.

By using cookies it is possible that the server where the Web is located recognizes the Web browser used by the user in order to make the navigation easier. They are also used to measure the audience and traffic parameters, control the process and number of entries.

The user has the possibility to configure your browser to be notified of the receipt of cookies and to prevent your installation on your computer. Please refer to your browser's instructions and manuals to expand this information.

To use the website it is not necessary for the user to allow the installation of the cookies sent to the website, or the third party acting on its behalf, notwithstanding that it is necessary for the user to initiate such a session in each of the services whose provision requires the prior registration.

In any case, cookies have a temporary character with the sole purpose of making more effective their subsequent transmission. In no case will cookies be used to gather information of a personal nature.


The present general conditions of sale apply strictly to all the sales of products carried out in Spain and Portugal by NaoNaoKids, with C.I.F. number 12398182d, destined for individuals.

All orders made to necessarily imply the title of essential condition, determinant and indispensable, the unreserved acceptance by the customer of the general conditions of sale of in force on the day when the corresponding order is carried out. Furthermore, the customer acknowledges that the acceptance of these conditions will involve the application of these to the order to which they relate, as well as to any subsequent order, with the exception of those cases where new conditions are placed in their knowledge by NaoNaoKids. The fact does not resort at any given time to any of the present conditions cannot be interpreted nor will be equivalent to renounce to resort to them in the future or in the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as any acts arising from them, will be subjected to Spanish law, unless there are public order provisions contrary to it.


The prices published in are in euros and are in force except typographical error. All prices carry the applicable VAT on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale in

The offers and/or discounts on products for sale in will be indicated on the product card and, if not stated otherwise, will be valid as long as they are displayed on the screen.

The current discounts will be valid until 31/01/2017.

3-Different modes of payment:

In formulating the order, the customer can freely choose to pay the purchases made in by:

    3.1-Credit card (stripe)



The offers presented by are valid within the limit of the available stocks. NaoNaoKids reserves the right to modify the assortment of products depending on the difficulties imposed by their suppliers.

The photographs, graphics and the descriptions of the products proposed for sale are only orientative and do not compromise in any way to NaoNaokids.


    1. The products purchased will be delivered to the person and the address indicated on the order.

    2. By default, the invoices and/or receipts will be sent to the email address indicated by the customer at the time of their discharge in

    3. on Saturdays, Sundays and parties there will be no departure or delivery of orders.

    4. notwithstanding its delay, it shall not imply or annulment of the order or any compensation.

    5. An order is considered delivered at the time the carrier delivers the package or packages to the customer and this signing the receipt of delivery document. It corresponds to the customer verify the status of the merchandise to the reception, indicate all anomalies in the receipt of delivery.

    6. Only the shipment will be to Spain and Portugal peninsular. If you are interested in any of our products and from any other part of the world, please contact us at and we will manage it.

    7. orders will arrive at your destination in 24-48 hours

    8. The transport company that works with NaoNaoKids is Tourline Express.


6-Returns and cancellation policies

6-1 Refund of merchandise:

Our policy, complying with the current regulations, is to grant you the right to return any items purchased in within 14 days from the date of receipt of the order.

You will not have to provide any explanation, any item, purchased in, returned in its original packaging, sealed and in perfect condition will be accepted without further.

Within 10 days of receipt of the refund, NaoNao Kids commits to their refund.

Prior to returning, you will need to notify the Customer service department at

If the cause of the refund is that the returned item is defective or does not correspond to the requested in the order, NaoNaoKids will run with the expenses of returning and new shipment. If the reason for the refund is that the order does not satisfy you, we will refund the amount but not the shipping costs or the refund expenses.

6-2 Cancellation of order:

If the cancellation of the order arrives before the departure of merchandise, the customer will not have any expense. In the case of an annulment after the departure of the order, the customer will be responsible for the shipping expenses as well as the expenses for returning this same order.